In accordance with the , we provide our clients with a Client Defense Service (SAC) for channeling complaints or claims.
By letter
FINLETIC CAPITAL SGIIC, SA,
Client Defense Service Department
Miguel Ángel, 21 6ª planta, 28010 Madrid, España
Spain
By email
atencionalcliente@finletic.com
For further information on how the Client Defense Service works, please consult our Client Defense Regulation 
Client Services will reply within a maximum period of two months as from the receipt of your claim through any of the channels mentioned.
If, within the aforementioned period, you have received no response, or the response is not satisfactory, you may contact the Claims Service of the Spanish National Securities Market Commission (Comisión Nacional del Mercado de Valores) (CNMV).
Below are the forms for this:
